RecordsFlow started with a simple observation: the slowest part of most legal cases isn't the law — it's waiting on paperwork.
Paralegals and case managers spend a disproportionate share of their week faxing requests, calling records departments, and re-submitting authorizations that get lost in someone else's inbox. That time should go toward the case, not the paperwork behind it.
RecordsFlow connects directly into the same national interoperability networks providers already use, so a request doesn't have to travel through a fax machine to reach the right desk. It goes straight to the record.
Faster turnaround compared to manual, fax-based requests.
Organizations already live in our retrieval network.
Clinical endpoints nationwide, so most requests find a fast path from day one.
Every workflow we automate still respects HIPAA authorization requirements and provider chain-of-custody rules.
We designed intake, tracking, and delivery around an easy to use web interface making invitations, tracking, and exporting easy.
We continue to add provider endpoints so more requests can be fulfilled through direct, real-time retrieval.