RecordsFlow started with a simple observation: the slowest part of most legal cases isn't the law — it's waiting on paperwork.
Paralegals and case managers spend a disproportionate share of their week faxing requests, calling records departments, and re-submitting authorizations that get lost in someone else's inbox. That time should go toward the case, not the paperwork behind it.
RecordsFlow connects directly into the same national interoperability networks providers already use, so a request doesn't have to travel through a fax machine to reach the right desk. It goes straight to the record.
A manual, fax-based request vs. RecordsFlow.
Organizations already live in our retrieval network.
Clinical endpoints nationwide, so most requests find a fast path from day one.
Every workflow we automate still respects HIPAA authorization requirements and provider chain-of-custody rules.
We designed intake, tracking, and delivery around an easy to use web interface making invitations, tracking, and exporting easy.
We continue to add provider endpoints so more requests can be fulfilled through direct, real-time retrieval.
Who We Serve
Medical records are the backbone of most injury and medical-liability matters, and the wait for them sets the pace of everything else: demand letters, settlement talks, expert review. RecordsFlow is built for the firms that feel that wait most.
Get treatment records in front of your team while the case is still fresh, so demand packages and settlement negotiations aren't stalled by a 30–90 day records backlog.
Pull complete, direct-from-source records for expert review without chasing multiple departments, with every request documented for the authorization trail your matter requires.
Keep claims moving with real-time request status and records delivered straight to the platform, ready to export into the matter management system you already use.