Find clear answers to common inquiries about our platform and services.
RecordsFlow is a legal-focused medical record retrieval platform that digitizes and automates request intake, routing, and encrypted PDF delivery. Built for lawyers and paralegals, it replaces manual workflows and outsourced vendors with direct, TEFCA-aligned connectivity that speeds up turnaround times and reduces administrative burden.
Records are returned in real time after clients digitally authenticate with the national medical record exchange.
Yes! All records are delivered as encrypted PDF files with capabilities to export or view within the application.
RecordsFlow is integrated with 81,000+ TEFCA Trusted Organizations nationwide. For a comprehensive map of participants visit https://rce.sequoiaproject.org/tefca-map-search-offline/
RecordsFlow requires a per facility access subscription coupled with a per request transaction fee. Different from today's costs, the request transaction fee is per patient request rather than per facility request. Not only will you recieve records 600x faster than today, you will likely spend less per client than you do today and save valuable paralegal time.
Medical records are restricted to the client and their authorized law office only.
Yes! All electornic data is encrypted in transit and at rest. Users are required to use multi factor authentication and all file exports are encrypted.