One request. A national network. Records in real time.

RecordsFlow replaces faxes, mailed authorizations, and follow-up calls with a single automated workflow connected to 104,000+ clinical endpoints.

How It Works

Built around your case timeline, not the provider's backlog

1

Invite

Send your client a two-minute invitation. No printing, no wet signature, no trip to the office.

2

Authorize

Your client authenticates with CLEAR and approves the release. Identity proven, not assumed.

3

Retrieve

The request routes over TEFCA-aligned connections straight to the custodian of record.

4

Deliver

Records land in the platform ready to view, print, or export — every action on the audit trail.

Why It's Different

Automation with the compliance rigor litigation demands

HIPAA-compliant by design

Every request follows proper authorization and chain-of-custody handling, so retrieved records are litigation-ready.

Direct-from-source retrieval

No faxes or courier requests — records come straight from the provider's EHR through interoperability networks.

Real-time status tracking

Know exactly where every request stands — ready to request, request submitted, or delivered — without calling to check.

Built for legal teams

Designed around how paralegals and case managers actually work — bulk requests, single or multiple staff permissions, and shared visibility.

Fits your existing workflow

Export organized records into the systems your firm already uses for matter and document management.

30 days → minutes

Firms move from a 30–90 day wait to records delivered in real time or near real time, on average.

“Every day a record sits with a provider is a day a case can't move. Direct-from-source retrieval turns weeks of follow-up into a single automated step.”

RecordsFlow Product Team — on why we built direct interoperability retrieval

Ready to see it on your caseload?

We'll walk through a live request end-to-end using a sample matter.

Learn More