One request. A national network. Records in real time.

RecordsFlow replaces faxes, mailed authorizations, and follow-up calls with a single automated workflow connected to 81,000+ clinical endpoints.

How It Works

Built around your case timeline, not the provider's backlog

1

Invite

Send your client a two-minute invitation. No printing, no wet signature, no trip to the office.

2

Authorize

Your client authenticates with CLEAR and approves the release. Identity proven, not assumed.

3

Retrieve

The request routes over TEFCA-aligned connections straight to the custodian of record.

4

Deliver

Records land in the platform ready to view, print, or export — every action on the audit trail.

Why It's Different

Automation with the compliance rigor litigation demands

HIPAA-compliant by design

Every request follows proper authorization and chain-of-custody handling, so retrieved records are litigation-ready.

Direct-from-source retrieval

No faxes or courier requests — records come straight from the provider's EHR through interoperability networks.

Real-time status tracking

Know exactly where every request stands — ready to request, request submitted, or delivered — without calling to check.

Built for legal teams

Designed around how paralegals and case managers actually work — bulk requests, single or multiple staff permissions, and shared visibility.

Fits your existing workflow

Export organized records into the systems your firm already uses for matter and document management.

5 minutes v. 30 days

Firms move from a 30–90 day wait to records delivered in real time or near real time, on average.

“Every day a record sits with a provider is a day a case can't move. Direct-from-source retrieval turns weeks of follow-up into a single automated step.”

RecordsFlow Product Team — on why we built direct interoperability retrieval

Ready to see it on your caseload?

We'll walk through a live request end-to-end using a sample matter.

Request a Demo